What needs to be done in order to use cloud apps?

  • Static external IP address. Please pass the address details along to Technical Support at your earliest convenience. This information is required to begin your cloud app configuration.
  • On premise adjustments to allow incoming & outgoing connections to the cloud app. This usually entails adjusting firewall settings on your server and establishing the appropriate port forwarding rules within your network router.
  • Configuring the additional encryption layer that both on premise and cloud apps will use to communicate with the database. When you are ready to proceed with this last step, please contact Technical Support and they will assist further with this portion or provide the appropriate details to your IT personnel.

This is all covered in further detail within our Onboarding Guide. Please contact Support if you have any questions or when you are ready to proceed with obtaining cloud app access.