The Best Support in the Business
Front-to-back, we’ve got you covered!
Explore our knowledge base, video tutorials, user guides, and other miscellaneous resources to help you get the most out of your TradeSoft applications.Browse Resources
Connect with our enhanced Support system or download the latest versions of our software, along with release notes.Access Support
Requires a current support contract to access.
Access your client applications from any device, anytime, and anywhere!My Apps
Requires active monthly subscription to access.
Need a human?
In case your question wasn't answered above, we're here to help!
Phone and email support is available Monday through Friday, 9am – 5pm EST to assist you with technical issues or application-specific questions. When you call, please be at your computer and have your User’s Guide documentation at hand.
Be prepared to provide the following information:
- Your name and company name
- Product version number (found in the About box – select About from Help menu)
- The wording of any error messages that appear on your screen
- A list of actions that were taken leading up to the problem or question
Training & Consulting
If you require an in-depth explanation of how to set up and/or use the application, we have product specialists who provide training and consulting.
Training is highly customized around a company’s unique needs. Not only will you learn how to use the software and take advantage of the best practices it offers custom manufacturers, we help you set it up and configure it at the same time to suit your situation.
We conduct training over the internet or on-site at your location. For more information about training options and pricing, contact our Sales office below.Call 1-800-289-6326 or Contact Us Online